ShipStation Review – Details, Features, Pricing, and Alternatives

Are you struggling with the fulfilment demands from your customers? Are you looking for a solution to streamline your shipping needs?

In this article, I will introduce you to ShipStation that is a sophisticated sales management system that enables online merchants to manage and import an endless amount of orders. It makes the fulfillment process easier for eCommerce retailers.

Shipping is a crucial part of every ecommerce business and finding a great solution is really going to help you in achieving sales and growth for your ecommerce business.

Let’s go in details with the ShipStation Review.

ShipStation Review

What is ShipStation?

ShipStation is a multi-carrier cloud-based shipping software that is designed to make the order fulfilment process easier for eCommerce sellers.


This software has a plethora of integrations that allow online sellers to automatically import orders from the most popular sales channels and shopping carts such as Shopify, Etsy, and Amazon, etc.).

So, no matter where your online sales come from, ShipStation is likely to be there to meet them.

It makes it simpler to process orders once they arrive through your online sales channel. It works seamlessly with FedEx, USPS, UPS, DHL, and other major carriers.

This software is built for every type of eCommerce merchant – whether you have few orders to fulfill or thousands of orders to fulfill per month.

This software is mobile-friendly and provides users with a dedicated app for tracking, shipping, and managing orders from their mobile devices.

It provides tools for order management, inventory management, branding, and shipping.


You will get features such as Detailed reporting, pre-filled international customs forms, the option to combine and split orders, and advanced user permissions and restrictions.

Features of ShipStation

Order Management

It is very easy for you to manage all of your orders from one platform due to its direct integrations with over 70 of the most popular selling channels.

You will get complete visibility and control over all of your orders from all of the selling channels at every stage of the whole shipping process.

You will also be able to save time by automating some of the actions based on your order criteria.

Inventory Management

You can easily manage your inventory effectively from the warehouse or from a remote location.

While picking, packaging, and fulfilling your orders, you may also check stock levels, create inventory alerts, and allocate stock.

You will get custom reports, ensuring that you never run out of stock again.

Integrations with Other Channels

You can effortlessly import orders from anywhere and make shipping labels for any method of delivery.

You can easily combine this shipping software with your favorite marketplaces, shopping carts, order management systems, and more.


Dropshipping is a business of selling goods without having to store any inventory. It is supported whether you are a dropship seller or a dropship supplier.


You can use ShipStation Connect with your desktop computer for printing shipping labels.

Detailed Reports

You will get reporting tools such as visual reports, charts, and graphs to get information about your orders and shipments. You will get reports for order details, shipping costs, inventory reports, sales trends, product highlights, and postage history.

Benefits of ShipStation

All-in-One Sales Management Platform

It helps small to large businesses save time and money by giving them access to a platform that has all the capabilities required to manage online sales.

This platform is very easy to use and work with.

It is a great fulfillment service and a leading solution that integrates with all shipping carriers and e-commerce platforms.

You can automate operations and print labels in bulk using this software.

So this shipping software will give you the opportunity to scale your online business to great heights.


Importing Order Data is Easy

You can very easily import order data from a variety of sources – popular marketplaces (Amazon) and shopping carts (Shopify).

You will have access to some of the powerful tools such as an automatic ordering system, bulk label printing, once the order data has been successfully integrated into the system.

Why You Need ShipStation?

  • It offers custom views and real-time reporting to assess your business’s performance.
  • You will get custom branding options for your returns and tracking pages and it is great for brand building.
  • There are numerous integration options available.
  • It allows you to import order data from more than 40 channels.
  • You can easily manage multiple carriers from USPS, FedEx, and UPS.
  • It is scalable – as your business will grow you can upgrade accordingly.
  • The pricing starts from only $9 per month.
  • There is a free trial available.

Cons of ShipStation

  • The customer support is limited to the plan level.

ShipStation Integrations


ShipStation Pricing Plans

The monthly cost of ShipStation starts at $9.00 per feature. There is no free version available. A free trial is available from ShipStation. The pricing model is subscription-based.

In total, they offer six different pricing plans. The price of each pricing plan is defined mostly by the number of shipments you send per month and the number of user accounts your organization will require.

With a few exceptions like the option to personalise packing slips and labels, this shipping software offers the same functionality and features on all plan levels.

You can select a plan based on your anticipated usage rather than paying more than you need to acquire access to additional services. There is an option to always upgrade if your usage level is increased and you can similarly downgrade if you are shipping fewer items than your usual average.


You can take advantage of the free 30-day trial they offer if you are thinking about using ShipStation for your business.

1. Starter

The Starter plan will cost you $9/month and includes:

  • 50 shipments per month.
  • One user.
  • Branded labels and packing slips.
  • Email and community forum support.

2. Bronze

The Bronze plan will cost you $29/month and includes:

  • 500 shipments per month.
  • One user.
  • Branded labels and packing slips.
  • Email and community forum support.

3. Silver

The Silver plan will cost you $49/month and includes:

  • 1,500 shipments per month.
  • Two users.
  • Customized labels and packing slips.
  • Live chat, email, and community forum support.

4. Gold

The Gold plan will cost you $69/month and includes:

  • 3,000 shipments per month.
  • Three users.
  • Customized labels and packing slips.
  • Live chat, email, and community forum support.

5. Platinum

The Platinum plan will cost you $99/month and includes:

  • 6,000 shipments per month.
  • Five users.
  • Customized labels and packing slips.
  • Live chat, email, and community forum support.

6. Enterprise

The Enterprise plan will cost you $159/month and includes:

  • 10,000 shipments per month.
  • 10 users.
  • Customized packing slips and labels.
  • Live chat, phone, email, and community forum support.

ShipStation Alternatives

1. Pirate Ship

Pirate Ship is the only free web-based shipping software that provides the lowest rates for USPS-approved postage with no markup, surcharges, or monthly recurring charges.

2. Shippo

Shippo is a shipping software that allows you to manage shipment for all of your sales channels from a single and easy-to-use platform.

ShipStation Video

Frequently Asked Questions (FAQ) on ShipStation

What is ShipStation?

It is a multi-carrier web-based shipping software that makes the order fulfilment process easier for eCommerce merchants.

Who uses ShipStation?

It is used by small businesses, large businesses, freelancers, online sellers, startups, and retailers.

Is ShipStation shipping legit?

It is legit and is great for business people and promises to make shipping more efficient.

What type of pricing plans does ShipStation offer?

It comes with six plans – Starter ($9 per month), Bronze ($29 per month), Silver ($49 per month), Gold ($69 per month), Platinum ($99 per month), Enterprise ($159 per month). A free trial is also available.

Does ShipStation support mobile devices?

Yes – Android, iPhone, iPhone.

What level of support does ShipStation offer?

The following support options are available:

Phone Support, Online Chat, FAQs, Knowledge Base.

What is ShipStation’s best feature?

Custom views – it helps you to tailor the views as per your need.

What are ShipStation’s top competitors?

The top competitors are:

Shippo, ShipperHQ, and Pirate Ship are some of the competitors for ShipStation.

Does it offer an API?

Yes it offers an API (Application Programming Interface).

What languages does this shipping software support?


What other apps does ShipStation integrate with?

Some of the applications it integrates well with are Magento, WooCommerce, PayPal, PrestaShop, SureDone, Square, 3dcart, Shipwire, Brightpearl, Sellbrite, CS-Cart, Squarespace, QuickBooks Online, Stitch Labs, QuickBooks Commerce, Volusion, Xero, Finale Inventory, BigCommerce, Shopify, Chargebee and Bitium.

How long does it take for an order to show up in ShipStation?

It does not receive orders in real-time however it does provide a setting that allows you to have your orders automatically imported at regular intervals, but there is a minimum of a two-hour delay between automated imports.

Does ShipStation send notifications?


Does ShipStation have tracking?

Yes, it allows you to schedule an email that delivers your recipient the tracking number.

What is the deployment type?

The deployment type is SaaS/cloud/web-based.

Which operating system does ShipStation support?

Windows, Mac.

What are the main features of ShipStation?

The main features are as follows:

Custom Views, Inventory Management, Order Management, Shipment Tracking, Multi-channel.

Does ShipStation work with Shopify?

Yes, it has an integration with Shopify.

What are the benefits of ShipStation?

It is a multi-channel, multi-carrier platform that helps online sellers in speeding up the shipping process.

How much is ShipStation per month?

The basic plans start from $9 per month and the most upgraded plan is offered at $159 per month.

Does ShipStation have a mobile app?

Yes – you can use an Android or iOS mobile app to manage your shipping and order fulfilment requirements.

Is ShipStation easy to use?

Yes it has good UI and user-friendly.


ShipStation can help you saving time and money by streamlining your shipping needs.

You can check out ShipStation if it is suitable for your business.

Do let me know in the comments section about your thoughts on this.

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