Zoom Review – Pricing, Features, Pros and Cons [2021]

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Signify with a show of hands if you’ve ever used Zoom for a meeting before? That’s right, we all have. Or at the very least, we’ve all heard of it. But, does Zoom’s popularity indicate that it is the best video conferencing app?

In this Zoom review article, we would be giving a thorough review of Zoom based on its features, benefits, and overall functionality.

zoom

What is Zoom?

Zoom is a videoconferencing software that was developed by parent company, Zoom Video Communications, and released in 2012. They provide services that include Zoom Meetings & Chat Zoom, Phone Zoom, Video Webinars Zoom Rooms, and also an App Marketplace.

Although Zoom has been around for over 8 years now and steadily growing, it was the lockdown period during the Covid-19 pandemic that ultimately boosted Zoom into becoming a household name.

Zoom is a cloud-based videoconferencing application that you can use to meet with others virtually. It’s available worldwide and available across all platforms and supports both mobile and desktop users.

With Zoom’s videoconferencing and telephoning services, working from home and receiving lectures online has become easily accessible to everyone. Although they have paid plans which we will mention in the pricing section, their free plan provides a video chatting service that allows up to 100 participants concurrently, with a 40-minute time restriction.

As at 2020, Zoom became the 5th most downloaded mobile app worldwide with over 477 million downloads.


Zoom Quality Score

Ease of Use
Features
Customer Support
Value for money
Functionality

Summary

Zoom is an all-in-one platform for all your meeting and communication needs that include phone, video conferencing, and chat services. Simply a must-have application.

4.8

Features of Zoom


Meetings and Chat

Allows seamless collaboration and enable you to ‘Build better relationships and solve business challenges’ through their meetings and chat tools.

Screen and application sharing

Make use of desktop sharing, Document sharing, and application sharing features. With Zoom, you can share your entire desktop screen as well as remotely share your applications with attendees.

Scheduling

Get the chance to schedule meetings ahead of time by making use of the various scheduling options which also include calendar integration and delegation for co-hosts and schedulers.

Recording

Never worry about missing some parts of your Zoom meeting. With the recording feature, you can record meetings locally and have access to them whenever you like. You can also upload recorded meetings on platforms like Youtube and Box.

Video Webinar

Expand your Zoom sessions and reach more leads, have global company-wide meetings, and host large-scale trainings with video webinar which accommodates as many as 10,000 viewers.

Zoom Rooms

Enjoy the world’s first Software-Defined Video Conferencing system that runs in your Conference Rooms. With it’s easy set up and multi-screen video and screen sharing, Zoom Rooms are promised to have the videoconferencing solutions to meet your needs.

App Marketplace

Explore Zoom’s extensive and secure Application Marketplace. Find apps, digital media, content, video, and other tools and services that enhance your Zoom experience

Security Features

By ensuring user authentication, participant roles & permissions, confidential attendee list and secure file sharing, Zoom aims to create a safe and secure environment for it’s users.


Benefits of Zoom

  • Zoom is an all-in-one platform for phone, meetings, webinars, and chats. You can handle all your communication and meeting organization in one place.
  • Not only is it easy to use and navigate, but Zoom also has a handful of helpful videos and articles all over the internet and anyone would easily learn to make use of the platform very quickly.
  • Zoom is available across all devices and OS and its video and audio quality is stable and reliable all-around.
  • Easy integration with 3rd party apps.
  • It’s basically a free application for many(light users).
  • Zoom’s HD broadcasting provides great video quality and promotes more engagement between the presenter and attendees.
  • Zoom supports your communication from one on one meetings to large audiences as many as 10,000 participants depending on your plan.

Zoom Integrations

Google CalendarGmail
Google DriveZapier
Google WorkspaceZendesk
HubSpot CRMSlack
Dropbox BusinessMicrosoft 365
FacebookMicrosoft Outlook
Salesforce Sales CloudSkype
FirefoxHipchat

Pricing Plans of Zoom

Zoom provides a free version which it is popularly known for. It’s pricing is based on the services you subscribe for which are classified into 4 major bundles- Zoom Meetings, Zoom Video Webinar, Zoom Phone and Zoom Rooms.

Zoom Meetings services are commonly sought after since they offer a completely free edition that allows you to host up to 100 participants. Their paid plans include extra features start from $14.99 per month or $149.99 if billed annually.

zoom-meetings-pricing


If you’re looking to host Zoom video webinars, the pricing is dependent on the number of attendees you are looking to accommodate. Starting at $400/year for 100 attendees and rising as high as $64,900 to accommodate 10,000 attendees, the Zoom webinar plans are most suitable for larger organizations.

zoom-webinar-pricing


The less commonly used services which are Zoom Phone and Zoom Rooms are priced as follows-

The Zooms Rooms offer a free 30-day trail period and then a massive plan that allows you have license to 49 rooms for $499 a year while Zoom Phone start from $120 per year.


Video


Wrap up

Zoom has made it easy to go and start a meeting anywhere at anytime. They are constantly adding new features and adjusting there plans and regulations to accommodate their users needs – yes, including those using the app for free.

Not only do they cater to businesses and organizations, but Zoom is also used for work non-related purposes like family video conferencing from different parts of the world and even taking lectures online. Zoom’s mission is to deliver video communications that are frictionless and secure and that, they do. In today’s world, Zoom is simply one of those apps that everyone should have on their phone or desktop because it is essential.